Hardware Endpoint and Soft Client FAQ

Pexip managed by Visitec Supported Endpoints and Clients
Pexip managed by Visitec supports the following endpoints and soft clients Updated January 18, 2021 from this Pexip source Supported Cisco Devices ...
Mon, Jan 18, 2021 at 11:25 AM
Pexip Service / My Meeting Video software applications
  To download the 'Pexip Service App (My Meeting Video)' client log into your account at https://pexip.me  or download from https://pexip.me/d...
Mon, Mar 23, 2020 at 11:28 AM
How do I share my desktop via WebRTC in the Chrome Browser?
In order to share your desktop via WebRTC client in the Chrome browser and add the required Chrome Extension prior to your call. When you connect to a c...
Fri, Jan 10, 2020 at 6:35 AM
Directory not showing on Polycom endpoint
Note: A full directory of endpoints/users will not be listed on a Polycom endpoint (as on Tandberg/Cisco endpoints).  Polycom requires you to enter charact...
Fri, Jan 10, 2020 at 6:36 AM
Automated Provisioning by Serial Number
Some video endpoints use automated provisioning rather than the Activate Endpoint application. Currently the following products are supported: Polycom...
Thu, Jul 9, 2020 at 10:22 AM
Optimizing the Experience When Using Video Software Clients
The browser-based video (WebRTC) and My Meeting Video (MMV) software clients from the Pexip service are robust and will almost always connect due to their a...
Fri, Jan 10, 2020 at 6:40 AM
Pexip (MyMeetingVideo) app on Windows 7
Windows 7 reached End Of Support from Microsoft on January 14, 2020. - https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information   ...
Wed, Apr 8, 2020 at 7:42 AM
Registering a Polycom Trio to the Pexip service
A special custom configuration file is required to allow registering a Polycom Trio to the Pexip Service; please request this file from Visitec Support prov...
Mon, Jan 11, 2021 at 1:38 PM