When you purchase a video hardware endpoint registration you will receive an email with a configuration link to easily set up your video device.

The link will bring you to a web page that will allow you to download the 'Activate Endpoint' application (there is also an option to activate directly via web browser but running this Java program is now blocked by most browsers).

After you download and install the 'Activate Endpoint' application you must run the program from the web page link (not directly from your desktop) to allow the proper device information to be sent to the program!

The attached document gives an overview of the process: