Support for Visitec's Cloud Video Services
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800-561-6721 option 1
Knowledge base
Visitec's Cloud Video Services
Visitec's Cloud Video Services
3
NO NEED TO LOGIN! For Support Email support@visitec.com
or call 630-762-0300 or 800-561-6721 and enter option 1
Visitec Cloud Video Services Brands - [Pexip, Videxio, vNetCall]
Network Configuration and Security
3
Pexip Security, Data Protection, and Privacy Information
New Firewall Rules for Provisioning needed July 2021
Pexip Service Firewall Requirements
Getting Started with Pexip managed by Visitec
10
Getting started - Videos
Video Test Calls
What is my Login / User Name
Pexip Service Hardware Endpoint Configuration
Pexip managed by Visitec Usage Reports
See all 10 articles
Troubleshooting
9
Cannot click Join Now in MyPages
Pexip managed by Visitec Network Status
Pexip managed by Visitec Video Network Test Tools
Skype for Business users are not able to connect to my VMR
My Meeting Video and WebRTC Browser Port Usage
See all 9 articles
Virtual Meeting Room (VMR) FAQ
6
Virtual Meeting Room Dial-In Information and PSTN Numbers
How can I connect to a VMR from Skype?
Virtual Meeting Room (VMR) PIN's
What are the capabilities of a VMR?
How do I set or change Host and Guest VMR PIN's?
See all 6 articles
Hardware Endpoint and Soft Client FAQ
8
Pexip managed by Visitec Supported Endpoints and Clients
Pexip Service / My Meeting Video software applications
How do I share my desktop via WebRTC in the Chrome Browser?
Directory not showing on Polycom endpoint
Automated Provisioning by Serial Number
See all 8 articles
Live Streaming and Recording
3
Pexip managed by Visitec Live Streaming and Recording
What services can I stream to?
How to use Live Streaming / Recording
Help Desk Software
by Freshdesk